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Troubleshooting

Microphone permission denied

Restore browser microphone access for Live Voice.

Last verified
2026-08-04
min read
1

Microphone permission denied

Symptom

Live Voice cannot start listening because the browser blocked microphone access.

Likely causes

  • Browser permission previously set to Block
  • OS-level microphone privacy restrictions
  • Wrong browser profile

Quick checks

  1. Choose Start Live Voice Agent again and watch for a permission prompt.
  2. Open the browser site settings for Sendorr.
  3. Set Microphone to Allow.
  4. Reload Sendorr and retry.

Safe resolution steps

  1. Confirm the correct browser profile.
  2. Confirm the OS allows microphone access for your browser.
  3. Start Live Voice again and speak a short test phrase.

What not to do

  • Do not grant microphone access to unknown sites.
  • Do not share raw audio recordings containing private information in public tickets.

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