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Troubleshooting

Agent waiting for approval

What to do when Agent pauses for an approval decision.

Last verified
2026-08-04
min read
1

Agent waiting for approval

Symptom

Agent progress is blocked and Sendorr indicates an approval is required.

Likely causes

  • The proposed action can change content, connections, or settings
  • Nobody has approved or rejected the request yet
  • The approval UI is open in another tab/session

Quick checks

  1. Open Agent or Open Agent Tasks.
  2. Locate the pending approval.
  3. Read the proposed action carefully.

Safe resolution steps

  1. Approve only if you understand and intend the action.
  2. Reject or stop if the action is wrong.
  3. Use Pause / Stop / Take Control controls when you need to interrupt.

What not to do

  • Do not approve blindly to “unblock” automation.
  • Do not share approval screenshots that contain private content.

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