What is Live Voice?

Outcome: Live Voice uses your microphone to interact with Agent. Start it from Start Live Voice Agent after granting microphone permission.

Basics

• Header control: Start Live Voice Agent
• Browser microphone permission is required
• Some Voice operations can involve provider transcription or speech services and may use Credits
• Local waveform rendering alone is not a Credits charge

Related articles

• Allow microphone access
• Microphone permission denied

Before you begin

• Allow microphone access in the browser.
• Use a quiet environment for clearer recognition.
• Confirm you are in the correct Workspace.

Privacy note

Treat Voice audio as potentially processed by speech providers when those services are enabled. Do not discuss passwords or private customer data during Voice sessions.

Related Credits note

Local-only visual feedback is not a Credits charge. Provider transcription or speech operations may use Credits when enabled.